Highlands in Bloom is a licensed residential treatment center in Agoura Hills, California. Our clinical program is developed and overseen by Clinical Program Director Stacy McNeal, PhD, LMFT and Medical Director and Psychiatrist Dr. Todd Hill. Highlands in Bloom maintains a dedicated on-call nurse who is available 24 hours a day, seven days a week throughout every residential stay, providing clinical support as an integrated component of each client’s individualized treatment plan.
What On-Call Nursing Provides
On-call nursing at Highlands in Bloom ensures that clients have access to clinical health monitoring, medication administration, and medical support at any time it is needed, not only during scheduled appointments. Our nurse is available around the clock and can be reached at any hour to respond to physical or psychological changes in a client’s status. The nursing role at Highlands in Bloom is proactive and integrated, with our nurse working in close coordination with Medical Director and Psychiatrist Dr. Todd Hill, Clinical Program Director Stacy McNeal, PhD, LMFT, and the full multidisciplinary clinical team to ensure that any changes in a client’s condition are identified, documented, and addressed as part of the overall treatment plan.
Nursing and Medication Management
For clients whose treatment plans include psychiatric or medical medications, our on-call nurse oversees daily medication administration, monitors for side effects or adverse reactions, and communicates directly with Dr. Todd Hill regarding any medication-related concerns. Medication management at Highlands in Bloom is treated as a clinical function coordinated across the nursing, psychiatric, and therapeutic team rather than an administrative task. All medication administration is documented in the electronic medical record and reviewed regularly as part of the ongoing treatment plan.
Nursing Support for Autoimmune Conditions
For clients managing autoimmune conditions including lupus, fibromyalgia, multiple sclerosis, rheumatoid arthritis, Hashimoto’s thyroiditis, and IBD, on-call nursing provides an additional layer of physical health support that is directly relevant to the overall clinical picture. Physical symptoms including fatigue, pain, digestive changes, and inflammatory flares are noted and documented in the EMR and communicated to the medical team as clinically appropriate, ensuring that the physiological dimensions of each client’s presentation are part of the ongoing clinical conversation.
Nursing and the Residential Treatment Environment
The availability of a dedicated on-call nurse around the clock is one of the features that distinguishes a licensed residential treatment center from lower levels of outpatient care. Clients who have previously managed complex physical and mental health conditions with weekly outpatient appointments often find that having consistent clinical nursing support available at any hour provides a meaningful level of safety, assurance, and monitoring that changes their experience of treatment. Nursing at Highlands in Bloom is not a background function. It is an active and available clinical resource that supports the safety and wellbeing of every client throughout their stay.
FAQs
Is a nurse available at Highlands in Bloom at all times?
Yes. Highlands in Bloom maintains a dedicated on-call nurse who is available 24 hours a day, seven days a week throughout every residential stay. While the nurse is not physically present on-site around the clock, they are reachable at any hour and available to come in as clinically needed to support client health and safety.
What does the nurse do at Highlands in Bloom?
Our on-call nurse is responsible for daily medication administration and management, health monitoring, documentation of physical symptoms, coordination with the medical and clinical team, and provision of first aid or emergency response as needed. Nursing support is an active and available clinical resource throughout the residential stay rather than a background administrative function.
Does nursing support include autoimmune condition monitoring?
Yes. For clients managing autoimmune conditions, our nurse monitors physical symptoms including fatigue, pain, inflammatory changes, and digestive symptoms throughout the residential stay and communicates relevant findings to the medical team as part of the integrated treatment plan.
How does nursing coordinate with the clinical team?
Our on-call nurse works in direct coordination with Medical Director and Psychiatrist Dr. Todd Hill, Clinical Program Director Stacy McNeal, PhD, LMFT, and the broader multidisciplinary clinical team. All nursing observations and documentation are integrated into the client’s electronic medical record and reviewed as part of ongoing treatment planning.
Take the First Step
Highlands in Bloom accepts clients from across California and the United States. Our admissions team is available daily for a complimentary, confidential clinical consultation. Call us at (805) 892-6313 or visit highlandsinbloom.com/contact. We are in-network with Blue Shield of California and Aetna and accept most major PPO plans.
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