The quality of any residential mental health program begins and ends with its people. At Highlands in Bloom, we have assembled a multidisciplinary clinical team of licensed therapists, a PhD-level clinical director, a board-certified psychiatrist, credentialed facilitators, and dedicated behavioral health technicians who share one purpose: providing the highest standard of individualized care to every client who walks through our doors.
Every member of this team was selected not only for their clinical credentials and professional experience, but for their capacity to work meaningfully with the specific population we serve. Our clients are high-functioning adults, executives, professionals, caregivers, and leaders, who have spent years giving from depletion and who arrive at Highlands in Bloom ready, often for the first time, to prioritize themselves. The people on this team understand that population. Our intentionally small program size means that every client receives genuine personal attention from the people listed on this page, from the first day of their stay to the last.
- Deanna FarnellCEO / Founder
- Lisa Harris, QMHSOutreach Coordinator and Program Director
- Rachel FarnellMarketing and Brand Director
- Stacy McNeal, PhD, LMFTClinical Program Director
- Dr. Todd Hill, D.O.Medical Director and Psychiatrist
- Megan Jones, LMFTPrimary Therapist
- Dennis Noev, QMHSCase Manager and Facilitator
- Jeffrey Harris, QMHSFacility Manager and Facilitator
- Ryan FrayerChef
- Melissa Paulo, QMHSFacilitator and Social Media
- Cassidy von Kronemann, QMHSFacilitator
- Ashley Student, LMFTPrimary Therapist
- Kristina Beck, QMHSFacilitator
- Samantha WhittleMarriage and Family Therapist Trainee
- Lenette HamiltonBehavioral Health Tech
- Emma CorbittBehavioral Health Tech
- Christopher O’MearaBehavioral Health Tech
- Dean JaseyBehavioral Health Tech
- Abraham PrietoBehavioral Health Tech
- Raffaella EricksonBehavioral Health Tech
- Emily BurtonMarriage and Family Therapist Trainee
- Brooklynn UdovichMarriage and Family Therapist Trainee
Licensed, Credentialed, and Accountable
Highlands in Bloom holds a California Department of Health Care Services (DHCS) Mental Health Program Certification (#MHBT250527), a California Department of Social Services (CDSS) license (License #195850591), and is accredited by The Joint Commission, the gold standard for independent healthcare quality and safety accreditation in the United States. The facility is also verified by Psychology Today, GoodTherapy, Recovery.com, Rehab.com, and SAMHSA’s FindTreatment.gov.
Our licensed clinical staff hold credentials including Licensed Marriage and Family Therapist (LMFT) and PhD designations. Our medical director holds board-certified psychiatric credentials. Our facilitators hold Qualified Mental Health Specialist (QMHS) credentials and work under direct clinical supervision. Every clinical hire reflects the specific demands of our population, and every team member operates within their licensed scope of practice under the oversight of our clinical director.
Marriage and Family Therapist Trainees
Our Marriage and Family Therapist trainees work directly with clients under the close clinical supervision of our clinical director, Stacy McNeal, PhD, LMFT. All trainee client contact occurs within clearly defined supervision structures that meet California Board of Behavioral Sciences (BBS) requirements. Their training backgrounds span trauma-informed care, CBT, and somatic approaches, and their presence in the program reflects Highlands in Bloom’s commitment to both exceptional current care and the development of the next generation of skilled mental health professionals.
Our Facilitators
Our Facilitators hold Qualified Mental Health Specialist (QMHS) credentials and provide direct support to clients throughout the daily residential program. Working under clinical supervision, they support therapeutic programming, facilitate groups, assist with daily living, and ensure client safety and wellbeing across all hours of the day. Their consistent, caring presence in the daily life of the program forms a foundational layer of the attentive, individualized care that defines the Highlands in Bloom experience.
Our Behavioral Health Technicians
Our Behavioral Health Technicians provide hands-on, around-the-clock support to clients throughout the residential program. Working directly alongside clinical staff and under close supervision, they assist with daily living activities, offer immediate emotional support, monitor client wellbeing, and help maintain the structured, stable environment that effective residential treatment requires. Their presence across all hours of the day and night ensures that clients at Highlands in Bloom are never without attentive, responsive care. For many clients, the steady, grounding presence of our Behavioral Health Technicians becomes one of the most meaningful parts of their daily experience here.
FAQs
What are the credentials of the clinical team at Highlands in Bloom?
The clinical team at Highlands in Bloom holds a range of professional credentials appropriate to each role within the program. Our clinical director holds a PhD and is a Licensed Marriage and Family Therapist (LMFT). Our primary therapists hold LMFT licensure. Our medical director / psychiatrist holds board-certified psychiatric credentials. Our Facilitators hold Qualified Mental Health Specialist (QMHS) credentials and work under direct clinical supervision. MFT trainees carry out supervised client work in accordance with California Board of Behavioral Sciences (BBS) requirements.
Highlands in Bloom is licensed by the California Department of Health Care Services (DHCS), holds a California Department of Social Services (CDSS) license (License #195850591), and is accredited by The Joint Commission. The facility is also verified by Psychology Today, GoodTherapy, Recovery.com, Rehab.com, and SAMHSA FindTreatment.gov, reflecting a broad and independently confirmed standard of clinical quality.
Who is the clinical director at Highlands in Bloom?
Stacy McNeal, PhD, LMFT serves as Clinical Program Director at Highlands in Bloom. Dr. McNeal holds a doctorate and is a Licensed Marriage and Family Therapist with extensive clinical experience working with adults navigating complex mental health presentations, trauma, burnout, and stress-related conditions. She is also a registered yoga teacher, bringing an integrative perspective to her clinical work that aligns with Highlands in Bloom’s whole-person treatment philosophy.
As Clinical Program Director, Dr. McNeal oversees all clinical programming, supervises the full therapeutic team including MFT trainees, and ensures that every client’s individualized treatment plan reflects the highest standard of evidence-based care.
Does Highlands in Bloom have a psychiatrist on the team?
Yes. Dr. Todd Hill serves as Medical Director and Psychiatrist at Highlands in Bloom. Dr. Hill provides psychiatric evaluation, diagnosis support, and medication management for clients where pharmacological intervention is clinically indicated. His role integrates fully into the clinical team, meaning that psychiatric decisions reflect the full clinical picture of each client rather than occurring in isolation from the broader treatment plan.
Medication is never a default approach at Highlands in Bloom. The clinical team considers it as one potential tool within a comprehensive, individualized treatment framework. For clients who arrive on existing psychiatric medications, Dr. Hill ensures continuity of care and evaluates whether any adjustments would better support their treatment goals during the residential stay. The presence of a dedicated medical director and psychiatrist on staff distinguishes Highlands in Bloom as a clinically rigorous residential program rather than a wellness retreat.
What qualifications do the therapists and facilitators at Highlands in Bloom hold?
The primary therapists at Highlands in Bloom are Licensed Marriage and Family Therapists (LMFTs), a California state license requiring a graduate degree in clinical psychology or counseling, completion of 3,000 supervised clinical hours, and passage of the California MFT licensing examination. Our therapists bring this credential alongside specialized training in the modalities the program offers, including trauma-focused approaches, EMDR, CBT, and DBT.
Our Facilitators hold Qualified Mental Health Specialist (QMHS) credentials and work under direct clinical supervision to support therapeutic programming, facilitate groups, assist with daily living, and ensure client safety and wellbeing throughout the residential day. Highlands in Bloom also provides supervised training placements for Marriage and Family Therapist trainees, who work with clients under the close oversight of our licensed therapists and clinical director in full compliance with California BBS supervision requirements.
Does Highlands in Bloom have a dedicated chef and what is their approach?
Yes. Ryan Frayer serves as the dedicated Chef at Highlands in Bloom, preparing every meal fresh on-site for our residential clients. The culinary program is not a catering arrangement or a contracted food service. Ryan works directly in the Highlands in Bloom kitchen in close collaboration with the clinical team, ensuring that every meal reflects both the functional nutrition philosophy of the program and the care and warmth that the residential experience requires.
The culinary program operates on a whole-food, vegetable-forward approach grounded in functional nutrition principles designed to reduce systemic inflammation, support gut integrity, and nourish the physiological systems that chronic stress, burnout, and autoimmune conditions most directly deplete. Individual dietary needs and food sensitivities are reviewed during the admissions process so that Ryan is prepared before each client arrives.
How does the size of the Highlands in Bloom team reflect the quality of care clients receive?
The Highlands in Bloom team includes more than twenty named staff members spanning clinical, psychiatric, culinary, facilitation, and behavioral health roles. This staffing depth relative to our intentionally small client census reflects a deliberate commitment to individualized care that larger, higher-volume programs structurally cannot replicate. Your primary therapist maintains genuine depth on your case throughout your stay. Your clinical team communicates directly and regularly about your progress. The Facilitators present in the daily life of the program know who you are and why you are here, from the first day to the last.
For our clients, many of whom have spent their entire careers managing others while rarely prioritizing themselves, the experience of being genuinely attended to rather than processed is itself a meaningful dimension of recovery. Our program size makes that experience possible in a way that larger institutional facilities cannot. Together, the clinical team, the Facilitators, the chef, and the behavioral health staff form a coherent, collaborative environment built around one person at a time.